Customer Service

Need assistance or have a question about ordering? Contact us at

Returns, Exchanges, Reworks or Repairs
Thank you for shopping with Lemonbug! We hand craft your pieces with heart and care and we want you to be happy with your jewelry! We offer our customers reworks, repairs, exchanges and returns.

Unworn/unused, non customized or non personalized pieces can be returned or exchange within 14 days of delivery. Email us at to process a return or exchange. 

Personalized pieces: Email us at to process a rework. This can be anything from the length or size of your piece to personalization issues. Reworks are handled case by case depending on the issue and can be free or completed for a small rework fee. 

 Free gifts or gifts with purchase are final sale. 

Sizing Guides

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