Customer Service

Need assistance or have a question about ordering? Contact us at sales@shoplemonbug.com.

Returns, Exchanges, Reworks or Repairs
Thank you for shopping with Lemonbug! We hand craft your pieces with heart and care and we want you to be happy with your jewelry! We offer our customers reworks, repairs, exchanges and returns.

Unworn/unused, non customized or non personalized pieces: Email us at sales@shoplemonbug.com to process a return or exchange.

Personalized pieces: Email us at sales@shoplemonbug.com to process a rework. This can be anything from the length or size of your piece to personalization issues. Reworks are handled case by case depending on the issue and can be free or completed for a small rework fee. 

 Free gifts or gifts with purchase are final sale. 

Sizing Charts if Applicable